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Summary

We provide National Grid with a complete estate assurance service, monitoring both legislative and contract compliance. The contract covers approximately 645 sites with 1,680 buildings spanning the entire country.

The Brief

We supported National Grid in demonstrating due diligence in monitoring the statutory compliance of their estate maintenance regime. This was done via a combination of programmed site reviews, subject specific deep dives, and periodic contract reviews to establish performance against legislative requirements and contract deliverables.

Our Response

We currently devise and manage a programme of approximately 35 site audits/reviews per year. Subject specific deep dives are established from a combination of trend analysis of the results from the site reviews, and risk ranking of different areas of service delivery. Contract reviews are carried out annually.

Key Facts 

  • Carrying out this role since 2001, our bespoke methodology allows for identification of emerging patterns and re-focus on key issues
  • All actions are prioritized and tracked for closure

Project Information

Client: National Grid